All orders are processed within 2–3 business days. We do notship on weekends or holidays. During peak times, shippingmay be slightly delayed — if that happens, we’ll notify you viaemail or phone.

Shipping costs are automatically calculated and displayed at checkout, based on your location and selected shipping method.

Yes. We ship to U.S. addresses, including P.O. boxes, APO/FPO/DPO locations, and U.S. Territories.

As soon as your order ships, you’ll receive a confirmation email with a tracking number. Tracking info usually updates within 24 hours.

Yes . Any taxes or fees applied after shipping (including customs duties) are the customer’s responsibility.

No. Any taxes or fees applied after shipping (including customs duties) are the customer’s responsibility.

While we take care in packing, we are not liable for items damaged or lost in transit. If this happens, please contact the shipping carrier directly to file a claim. Be sure to keep all packaging and damaged items for your claim

Orders are usually processed within 2–3 business days. Once your order is ready, we’ll send a shipping confirmation email with tracking details.

Unfortunately, once an order is submitted, it cannot be changed or canceled. Please double-check your details before confirming your purchase.

We accept major U.S. credit/debit cards: Visa, MasterCard, American Express, Discover, as well as PayPal and Amazon Pay.

Please check your spam/junk folders. If nothing appears, reach out to us with your name and email used at checkout so we can assist.

No. All transactions are securely processed by our third-party payment provider. DIALLO does not store or access full payment information.

At this time, we do not accept returns or exchanges unless the item is defective or incorrect. If you encounter an issue with your order, please get in touch with us within 7 days of delivery.

If you received the wrong item or a defective product, please email us with your order number and a photo of the issue. We’ll work with you to make it right.

Yes. By placing an order, you agree to DIALLO’s Terms & Conditions and Privacy Policy. Please review them before completing your purchase.

Yes. Items purchased from Di-Allo.com are for personal, non-commercial use only. Resale or redistribution is not permitted.

You can review our complete Terms & Conditions and Privacy Policy pages on the website for more information.